Privacy Policy

Effective Date: 10/1/2025
Company: AEY Xperience, LLC
Location: State of Texas, United States
Website: www.aeyxperience.com

1. Introduction

AEY Xperience (“AEY Xperience,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from our online store.  By accessing our website, you agree to this Privacy Policy. If you do not agree, please discontinue use of the site.

2. Information We Collect

We may collect the following types of information from you:

A. Personal Information

When you make a purchase, create an account, or contact us, we may collect:

Full name

Shipping and billing addresses

Email address

Phone number

Payment information (processed securely through third-party providers)

B. Non-Personal Information

We also collect anonymous or aggregated data such as:

Browser type, device type, and operating system

IP address and approximate geographic location

Website usage data (pages visited, time spent, and interactions)

C. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Improve your browsing experience

Remember your preferences

Track website performance and analytics

You can adjust your browser settings to refuse cookies, but some parts of our site may not function properly without them.

3. How We Use Your Information

AEY Xperience uses your information to:

-Process and fulfill your orders

-Communicate updates about your purchases or inquiries

-Improve our website and product offerings

-Send marketing or promotional messages (you can opt-out anytime)

-Detect and prevent fraudulent activity

-Comply with legal obligations

-We do not sell or rent your personal data to third parties.

4. Payment Processing

All payments are processed securely through trusted third-party payment processors such as PayPal, Stripe, or similar providers. AEY Xperience does not store or have direct access to your full credit or debit card details.

5. Sharing of Information

We may share your information with:

Service providers who assist with shipping, payment, website hosting, and marketing.

Legal authorities when required by law, court order, or to protect our business rights.

Business partners only with your explicit consent (for example, when joining a promotional event or giveaway).

All third-party providers are required to maintain confidentiality and security of your data.

6. Data Security

We implement reasonable technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction.
These include:

Secure Socket Layer (SSL) encryption

Password-protected customer accounts

Limited employee access to sensitive data

While we take every precaution, no online system is completely secure. By using our website, you acknowledge this inherent risk.

7. Data Retention

We retain your information only as long as necessary to:

Fulfill your orders,

Comply with legal obligations, or

Resolve disputes and enforce our agreements.

When data is no longer needed, it is deleted or anonymized.

8. Your Rights and Choices

Under Texas and U.S. privacy laws, you have the right to:

Access, correct, or delete your personal data

Opt out of marketing emails

Withdraw consent to data processing (where applicable)

To exercise these rights, contact us at [email protected] with the subject line “Privacy Request.”

Marketing emails include an unsubscribe link at the bottom of every message for your convenience.

9. Children’s Privacy

Our website and products are intended for adults. AEY Xperience does not knowingly collect personal information from children under 13 years of age. If we become aware that we have inadvertently collected data from a child, we will delete it promptly.

10. Third-Party Links

Our website may contain links to other websites or social media pages. AEY Xperience is not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect new laws, technologies, or business practices.
The “Effective Date” at the top will indicate the most recent revision. Continued use of our website after updates constitutes acceptance of the new terms.

12. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us at:

AEY Xperience, LLC
Email: [email protected]
Mailing Address: 5900 Balcones Dr. #9347, Austin, TX 78731
Phone: 956-477-4868